What Do We Leave in People?
Organizations measure almost everything: revenues, costs, productivity, customer satisfaction and employee engagement. Hospitals measure clinical outcomes; …
Founder and Managing Director of A12Lab, a management consultancy that combines strategic and analytical thinking with a creative approach based on lateral thinking; he works on strategic marketing, customer experience, partnerships and business development. A former Vice President at UniCredit and corporate strategy Manager at Accenture in London, he has over twenty years of international experience. He is Adjunct Professor at Luiss Business School, where he coordinates the Executive Programme in Customer & Employee Experience Management. He holds a degree with honours in Political Science from Sapienza University of Rome, an MBA from Rotterdam School of Management and a PhD in Economic Analysis, Mathematics and Statistics (Sapienza).
Personal website: www.bucalo.com